A County Controller's responsibilities include: recruiting volunteers, network administration, advertising for clients and promoting the ITCH Network throughout their county. All applications for assistance are channeled through and assessed by the County Controller, who then contacts the volunteer(s) geographically closest to the applicant to see who can respond the soonest. Applications may come from disabled person themselves, their carer or other person acting on the client's behalf. Requests can arrive by telephone, mobile phone , e-mail or post. The Controllers are supported by the Area Organizers