GoToAssist™ Portal for Live Remote Assistance
How It Works: |
- Once you are on the phone with an ITCH Network volunteer, you will be advised to click on the 'Start Session' button below to initiate the Remote Assist session (Please note a Remote Assist session is not available until an ITCH Network volunteer is on-line.)
- You will then be prompted to download a small virus-free plug-in
- With your permission, your volunteer can then view your screen and share control of your mouse and keyboard
- You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time
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British
Computer Society - Registered Charity 292786